Talk to us
Real people read every message. Pick the channel that matches what you need.
Candidate support
Questions about your account, interviews, scores, subscription, or anything not working. Include your account email so we can find you fast.
support@jumptojob.comWe typically reply within 1-2 business days.
Employers & recruiters
Want to see structured interview signals for candidates you're hiring? Tell us about your team and what you're hiring for.
Visit the employers pageThe employer form there reaches us directly.
Data requests & privacy
Want a copy of your data, corrections, or full account deletion? Email us from the address on your account and we'll process it.
privacy@jumptojob.comDeletion requests are processed within 30 days.
Feedback on the product
You can also send feedback without leaving the site — the feedback button is in the corner of every page.
Use the on-site feedback buttonProduct feedback goes straight into our roadmap reviews.
Prefer chat? Many answers are already on the FAQ, and How Scoring Works explains every number we show you.